Solving problems at speed

An agile world

As online and mobile development grows increasingly Agile, user experience designers must adapt their skills to be faster, more flexible and more collaborative.

Working together

Lean UX has been the response to the changing landscape. Our course is a deep dive into three key areas of this new approach: customer validation, problem-solving at speed and collaborative design sprints.

Hands-on

This is a hands-on course, and we’ll be taking the principles of Lean UX to heart. We’ll interview real customers of one of Belfast’s most recognised brands. We’ll conduct fieldwork in Belfast city centre. And we’ll bring all our research, ideas and designs together during design sprints with small problem-focused teams.

Course outline

A two-day program that shows you how to integrate UX within an Agile environment

Day 1

Identify the problem

Goal-directed design

  • The constancy of goals
  • End goals and experience goals
  • Business goals and customer goals

Stakeholder interviews

  • How to prepare for an interview
  • Clarifying your interview goals
  • Conducting stakeholder interviews

Customer interviews

  • How to prepare for an interview
  • Clarifying your interview goals
  • Conducting customer interviews

Customer observation

  • What are we looking for
  • Preparing for fieldwork
  • Conducting fieldwork in Belfast city centre
Day 2

Solve the problem

Preparing a design sprint

  • Objectives of a design sprint
  • Agenda for a design sprint
  • Philosophy of a design sprint

Brainstorming solutions

  • Idea generation
  • Idea evaluation
  • Defining scenarios

Sketching the flow

  • Mapping the high-level solution
  • Identifying steps in the flow
  • Identifying user needs in the flow

Sketching the interface

  • About paired design
  • Sketching exercises
  • Reaching a conclusion

What people are saying

Kind words from happy customers.

Anndrea Wilson
@AnndreaWilson

Thanks so much @dunlop71 @UXTraining_ for a really interesting UX training course. Looking forward to putting what I learnt into practice!

Stephen Flynn
@stephenrflynn

Thanks Gareth for the excellent UX training over the last two days, very engaging @dunlop71 @Fathom_UX @UXTraining_

Shauna Moggan
@snoopmogs

I highly recommend the #uxtraining course with@UXTraining_ - really engaging, memorable and lots of fun ;-)

Sophia Bradley
@sophia_bradley

Had a great couple of days with @Fathom_UX at @UXTraining_. Learnt loads and great to meet some like-minded people! #UXTraining

Janice Brogan
@JaniceBrogan

In design thinking mode & full of ideas & inspo after @UXTraining_ UX course! Collaborative problem-solving is the name of the game. Thanks C!

Just finished fab UX design course with @UXTraining_. He really knows how to make the most complicated concepts seem like common sense. :-)

Book a course

Talk to us

We’re happy to help.

Or contact us directly:    +353 86 189 6174     hello@uxtraining.com
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