Solving problems at speed

An agile world

As online and mobile development grows increasingly Agile, user experience designers must adapt their skills to be faster, more flexible and more collaborative.

Working together

Lean UX has been the response to the changing landscape. Our course is a deep dive into three key areas of this new approach: customer validation, problem-solving at speed and collaborative design sprints.

Hands-on

This is a hands-on course, and we’ll be taking the principles of Lean UX to heart. We’ll interview real customers of one of Belfast’s most recognised brands. We’ll conduct fieldwork in Belfast city centre. And we’ll bring all our research, ideas and designs together during design sprints with small problem-focused teams.

Course outline

A two-day program that shows you how to integrate UX within an Agile environment

Day 1

Identify the problem

Goal-directed design

  • The constancy of goals
  • End goals and experience goals
  • Business goals and customer goals

Stakeholder interviews

  • How to prepare for an interview
  • Clarifying your interview goals
  • Conducting stakeholder interviews

Customer interviews

  • How to prepare for an interview
  • Clarifying your interview goals
  • Conducting customer interviews

Customer observation

  • What are we looking for
  • Preparing for fieldwork
  • Conducting fieldwork in Belfast city centre
Day 2

Solve the problem

Preparing a design sprint

  • Objectives of a design sprint
  • Agenda for a design sprint
  • Philosophy of a design sprint

Brainstorming solutions

  • Idea generation
  • Idea evaluation
  • Defining scenarios

Sketching the flow

  • Mapping the high-level solution
  • Identifying steps in the flow
  • Identifying user needs in the flow

Sketching the interface

  • About paired design
  • Sketching exercises
  • Reaching a conclusion

What people are saying

Kind words from happy customers.

Rachel Hood
@Rach_Hood

Great 2 days of UX training with @uxtrainingHQ Very inspiring and highly recommend the #uxtraining course!

TolisP
@lintolis

@uxtrainingHQ Inspiring trainer, great material, interactive and hands on training and loads of fun, thanks Colman! #UXTraining

Eyekiller
@eyekiller

A massive thank you to @uxtrainingHQ from the @eyekiller team for 2 days of insightful and industry leading User Experience training last week.

Lee Murray
@uxeskimo

Been on a group UX training course with @uxtrainingHQ for the last 2 days, highly recommended.

Clea Allen
@cleapatr4

Thanks to @dunlop71 for a great two days learning more about #UX @uxtrainingHQ

An excellent course, the content is really practical and engaging. A great insight into UX whilst also being a very enjoyable two days.

Book a course

Talk to us

We’re happy to help.

Or contact us directly:    +353 86 189 6174     hello@uxtraining.com
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form

Stay in touch

Monthly newsletter and updates on new cities, dates and offers